TERMS AND CONDITIONS OF RATES

• Check-in (time of arrival): 2:00 pm
• Check-out (time of departure): 12:00 pm
• Rates subject to room availability
• Rates given are per room per night
• Rates subject to taxes, service charges, and daily municipal fees
• Rates consider one or two people per room
• Children under 12 can share a bed with their parents at no extra charge, (does not include breakfast).
• Extra bed available for $99 plus tax

Our rooms include:
• Chef’s special breakfast
• Wifi in room and public areas
• Access to our lounge area and reading room
• A unique selection of daily experiences, characteristic of our hotel and our city
• Access to private spa with jacuzzi, view of the interior patio. )Therapies and massages at additional cost.)
• Gym (with cardio machines)

BOOKING GUARANTEE AND RESERVATION POLICY

Booking guarantee:
Reservations are confirmed in the following methods:
• Credit card
• Prepay of your stay
• Letter of reservation, deposit, and payment method for businesses.
• The hotel requires a written confirmation via email specifying the services required and payment method.

Cancellation policy for individual reservations:
Individual reservations can be cancelled up to 45 days before arrival. After that time and in the event that the reservation is not cancelled, the hotel will proceed to charge the full price of the stay. If you do wish to cancel, for your security, please request a cancellation code for your reservation.

Terms of Payment

The hotel requires that all confirmed reservation be paid in full at least 10 days before the guest’s arrival.
Additional expenses will be charged during your stay.
Tax surcharges include 12% sales tax, 10% service charge, and a municipal fee subject to governmental regulations.

Payment Methods

Payments can be made via bank transfer, credit card, cash payment, deposit, or check.

Illa Booking Promotion