Book this luxury hotel if you want to immerse yourself in Ecuadorian culture
Loved everything about Illa experience hotel. It was our first time visiting Quito from the US. Once I booked the reservation, the entire Illa team went above and beyond in answering all of my questions in WhatsApp leading up to the reservation. Even before we arrived, they were so helpful and accommodating . They took the initiative to ask our dietary restrictions, offered to arrange airport transportation for us. Once we arrived, we were greeted with warm towels to freshen up and cocktails before heading to our beautiful, clean rooms. We even had small treats waiting for us at our rooms and altitude sickness tea just in case. Loved the daily interactive artisan experience from 5-6pm, learning about traditional Ecuadorian cocktails and getting to try local fruits, and getting fresh tea from their tea garden. The customizable massages were fantastic after a day of traveling. They even offered luggage storage after checkout so we can explore Quito before heading to our next stop in Ecuador. Thank you so much, Illa team, for the most incredible experience. I couldn’t recommend this hotel enough!