Guest Reviews

  This hotel was booked for myself through a tour company so I had no idea of what to expect from it. I assumed it would be fine. I showed up... read more and...just was...amazed at this place. It was beautiful. The room was stellar. The amenities were great. But the thing I appreciated most from my stay here was the "daily experiences" offered by the hotel free of charge. Each day was different and highlighted a different aspect of Ecuadorian culture. I got to sample local wine and cheese, paint watercolor with a local artist etc. Overall this was just an amazing stay! Highly recommend!

  A beautifully restored hotel in the old town with easy walking distance to the town square, restaurants etc. Room and bathroom large and comfortable with great amenities plus additional thoughtful... read more items - chocolate, fruit, sparkling mineral water.
A different experience is held at the hotel every evening at 5.00 - a cultural experience - welcome drink, hot chocolate drink, watercolour painting, making Panama hats etc. The staff went out of their way to make us welcome and ensure our stay was exceptional in every way.

  This was our top experience in Quito, staying at ILLA was truly an experience as the hotels name states. The engagement with the local community was heartwarming and really sparked... read more a fire in our hearts.

We are in love with Ecuador and its people.

Michelle was an angel for us, she took us on a walk around the San Marcos neighborhood and introduced us to local grocers, a woodcarver and an antiquarium owner. So passionate bout her work. She told us the lovely story of the hotels restoration and all the hard work to bring the property to its present state.

We loved the rooms, ours had a tin roof and a restored iron bathtub, yet what we loved the most was the view of the virgin.

The spa is a hidden gem and should be advertised more, the massage was well needed after all the walking in Galapagos.

A truly iconic stay in Quito's old city. More

  When we decided to visit Ecuador we wanted to make sure we stayed in the old town of Quito. We had heard so many nice things about the city and... read more wanted to have an immersive experience. For this reason we chose ILLA, we are so happy we stayed here.

The attention to detail and the love transmitted by every member of the staff was amazing. Franklin is a gem, he was so helpful explaining us the map of the city, the best walking routes and made sure we knew opening times of museums and gave us some great suggestions for food.

We loved the San Marcos neighborhood, the location is beautiful, in the heart of the bustling old town, but on a quiet residential street. Safe to walk and explore, so close to everything yet so far from noise.

The experiences at the hotel were lovely, the natural juices experience was delicious, we love the fruits of Ecuador, specially narajila , this is an Amazon fruit - never tasted anything like it.

The rooms are beautiful, we had a triple room since we travelled with our 13 year old daughter. Beds comfortable and the breakfast is so unique.

Thanks ILLA team! More

  I was very pleasantly surprised . The Hotel was booked by an agent (Huagan Cruises) to accommodate us before and after our cruise.
It was lovely. Staff was waiting... read more for us upon arriving. Offering us drinks , help with the luggage and escorted to the beautiful designed room.
Only a short walk from the historic center. And a cheap taxi ride ti anywhere else.
Everyone on the staff were helpful, kind, always ready ti help.
Great work!

  As a couple we had the chance to spend one night at the Master´s Suite, and it was amazing. The staff at the hotel super interested and friendly, the beautiful... read more artwork and decorations of the hotel, the welcoming canelazo....it all just fell into place. They organize small ¨experiences¨ together with local artisans in Quito which is a nice touch. Since it is just a small hotel, it is quiet and service is really personal compared to bigger style hotels. Our suite was beautifully decorated and it was very spacious too with an amazing bathtub - we were lucky, because we enjoyed a view directly over the Panecillo. Thanks for the lovely experience in Quito`s Old Town! More