Guest Reviews

  February 2020, I loved this hotel. A warm welcome into a beautiful unexpected space. The staff spoke perfect English and we were helped to our rooms. Large,... read more comfortable and architecturally interesting clean rooms with luxurious bathrooms. We were not expecting this at this price. The delicious breakfast is included and I strongly recommend you stay in for dinner one evening - it is an amazing, creative kitchen dishing out the most delicious food possible. Very accommodating, we had to leave at 4AM and they put out a coffee urn on our floor to self serve a coffee when we woke up and they packed us a little bag breakfast to take along - so nice.
Located in the old section makes it a very short walk to all points of interest. BTW - if you knit - it’s time to stock up on supplies and yarns for a fraction of the price. Eat some delicious street food or any restaurant (ask the front desk for recommendations). More

  Located on a side street in Old Town Quito this hotel surprises and delights with every detail. It has a beautiful open water filled, foyer when you enter that immoderately... read more transforms you away from the busy streets outside. The rooms were perfectly appointed with many special features including dual shower heads, local art, automatic lights, separate toilet room and all the travel necessities. Outside our room was a food and drink station with unique and delicious treats. Breakfast which was included was delicious and plentiful. Outdoor balconies overlooking city were also nice and relaxing for drinks. Each day the hotel has an experience for their guests like making coco tea which adds to the fun. Staff was attentive and friendly. Short walk to main square in old town. A must stay! More

  This was the first time I was visiting ILLA Experience Hotel. I was happy with the services received. The room was big and clean. They provided me with all the... read more basic necessities. I could enjoy my privacy without being disturbed. I will surely visit this hotel again. Kudos to the services!

  This surpased my expectations. Had hear about it and actually chose if due to the article in Time magazine. We thought it would be nice to stay in the downtown... read more of Quito, we really enjoyed ILLA. Staff was really friendly and always looking after us.

Mateo was always asking us how we were and making sure all our needs were in place. I loved having the mineral water face mask suggested, it was quite refreshing and a unique experience.

We loved placing gold leaf on the wooden door replicas, this was a treat after the city tour. My kids love arts and crafts and it was so much fun for them, the fact it was real gold swet us away.

Rooms are charming and full of character, the water patio is so inspiring, the spa treatments are on spot for the weary traveler and the location unbeatable. The place lived up to its reputation. Highly recommended. More

  Could not have been better! We had a short one night stay. Great location. Loved the hotel so much that we decided to spend the afternoon at the hotel and... read more also enjoyed a fantastic sample menu in the restaurant.

  This hotel has character, charm, service and location. The breakfast is excellent and the pool so refreshing after the heat of a day touring the beautiful, historic old town. Great... read more stay. Highly recommend!